Automation

Automation

The dictionary defines automation as “the technique of making an apparatus, a process, or a system operate automatically.”

We define automation as “the creation and application of technology to monitor and control the production and delivery of products and services.”

Using our definition, the automation of multiple systems includes “all systems involved in the use of technology to control the delivery the user experience”; and the automation professional is “any individual involved in the creation and application of technology to monitor and control the delivery of products and services.”